1. About This Policy
This Privacy Policy applies to all users of the 979jil platform, including visitors who browse without an account and registered players who access slots, live casino, sports betting, and other features available in the Game Lobby. By using the 979jil platform, you acknowledge that you have read and understood this policy.
979jil is committed to handling your personal information responsibly and in a manner consistent with your expectations as a user. We collect only what is necessary to operate the platform, protect your account, process your transactions, and comply with our obligations. We do not sell your personal data to third parties.
This policy should be read alongside the Terms and Conditions and Responsible Gaming guidelines, which together set out the full framework for how 979jil operates.
2. Information We Collect
979jil collects personal information from you when you register an account, verify your identity, make a deposit or withdrawal, play games, or contact our support team. The categories of data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration and KYC verification |
| Contact Data | Mobile number, email address | Registration and account settings |
| Financial Data | Bank account details, e-wallet identifiers, transaction records | Deposits, withdrawals, KYC |
| Technical Data | IP address, device type, browser, session logs | Platform access (automatic) |
| Gaming Activity | Games played, bets placed, win/loss records, session durations | During active gameplay |
| Communications | Support queries, complaint records, live chat transcripts | When you contact support |
We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, or religious beliefs unless specifically required by applicable regulations.
3. How We Use Your Information
979jil uses your personal data only for defined, legitimate purposes. The main reasons we process your information are:
- To operate your account – creating and maintaining your 979jil profile, verifying your identity through KYC, and enabling you to log in securely using OTP verification.
- To process transactions – handling deposits via Philippine bank transfers and supported local e-wallets, and processing withdrawal requests to your verified payment account in PHP.
- To deliver platform services – enabling you to play slots, access live casino tables, place sports bets, and use all features in the Game Lobby.
- To ensure security – monitoring for fraud, unauthorised access, duplicate accounts, and bot activity that could compromise the integrity of the platform.
- To support responsible gaming – applying session limits, self-exclusion requests, and age verification in accordance with our Responsible Gaming policy.
- To communicate with you – sending account notifications, security alerts, and responses to support queries. Marketing communications are only sent where you have consented.
- To comply with our obligations – retaining records as required and responding to lawful requests from relevant authorities.
We do not use your data for automated decision-making that produces legal effects on you without human review, and we do not sell your personal information to third parties for their own marketing purposes.
4. When We Share Your Information
979jil shares your personal data only in the circumstances listed below. We do not share it for third-party commercial purposes.
- Payment processors – your financial details are shared with the Philippine payment service providers needed to complete your deposit or withdrawal transaction. These providers handle data under their own privacy and security standards.
- Game and technology providers – game providers whose titles appear in the 979jil lobby receive limited technical session data to operate the game correctly. They do not receive your full personal profile.
- Identity verification services – when you complete KYC, your identification documents are processed by a secure verification service to confirm their authenticity.
- Legal and regulatory requirements – we may be required to disclose information in response to a lawful order, court request, or regulatory obligation. We will notify you where permitted to do so.
We will never share your personal data with unauthorised parties, sell it to advertisers, or transfer it to countries without adequate data protection measures in place.
5. How We Keep Your Data Secure
979jil takes data security seriously. We use a combination of technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse:
- SSL encryption – all data transmitted between your device and the 979jil platform is encrypted using industry-standard SSL/TLS technology.
- OTP verification – account logins and sensitive actions require one-time password confirmation sent to your registered mobile number, adding a second layer of protection beyond your password.
- Access controls – internal access to personal data is restricted to staff who need it to perform their role. All internal access is logged and audited.
- KYC document handling – identity documents submitted for verification are processed and stored securely and are not accessible to general platform operations once the verification decision is made.
While we maintain strong security measures, no online platform can guarantee absolute security. You are also responsible for keeping your own login credentials confidential. If you suspect your account has been compromised, contact 979jil support immediately through the platform.
6. How Long We Keep Your Data
979jil retains your personal data for as long as your account is active and for a period after account closure as required to meet legal, regulatory, and audit obligations. Specific retention periods vary by data type:
- Account and identity data – retained for the duration of your account and for a minimum period following closure, in line with applicable record-keeping requirements.
- Transaction records – financial transaction logs are retained for the period required under applicable financial regulations.
- Gaming activity logs – session and gaming records are retained as required for responsible gaming monitoring and dispute resolution purposes.
- Support communications – correspondence with the support team is retained for a reasonable period to allow for follow-up and quality review.
When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
7. Cookies and Technical Data
979jil uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site so we can improve it. Cookies used by 979jil fall into the following categories:
- Strictly necessary cookies – required for the platform to function, including maintaining your login session and keeping your game state active. These cannot be disabled without breaking the platform.
- Functional cookies – remember your preferences such as language settings and last-visited game categories to make your experience smoother across sessions.
- Analytics cookies – collect anonymised data on how the platform is used to help us identify technical issues and improve the overall experience. No personally identifying data is collected through analytics alone.
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use the platform, including staying logged in during a game session.
8. Your Data Rights
As a 979jil user, you have the following rights in relation to your personal data:
- Right of access – you can request a copy of the personal data 979jil holds about you.
- Right to correction – if any of your personal data is inaccurate or out of date, you can request that it be corrected. You can also update basic account details directly in your profile settings.
- Right to deletion – you may request that your personal data be deleted. Note that we may be unable to delete data that we are required to retain for legal or regulatory reasons.
- Right to restrict processing – in certain circumstances you can ask us to limit how we use your data while a concern is being resolved.
- Right to withdraw consent – where we process your data on the basis of consent (such as marketing communications), you can withdraw that consent at any time.
To exercise any of these rights, contact the 979jil support team through the platform. We will respond within a reasonable timeframe. Some requests may require us to verify your identity before we can action them.
For general questions about your account or our platform, visit our FAQ page for quick answers to common queries.
9. Changes to This Policy
979jil may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable regulations, or improvements in our data practices. When we make material changes, we will notify registered players through the platform.
The date shown at the top of this page reflects when the policy was last updated. Continued use of the 979jil platform after a policy update constitutes your acknowledgement of the revised version.